OVERVIEW OF ROLE
We’re looking for a dynamic and results-driven Account Manager to support the growth and retention of our Slingo and slot games portfolio. This role is ideal for someone who understands the fast-paced world of iGaming, and who thrives on building client relationships, identifying commercial opportunities, and ensuring operational excellence.
KEY RESPONSIBILITIES
- Client Relationship Management: Serve as the primary point of contact for a portfolio of operators, ensuring high satisfaction and long-term engagement.
- Sales Growth & Revenue Generation: Identify upselling and cross-selling opportunities within existing accounts; contribute to meeting monthly, quarterly, and annual revenue targets.
- Onboarding & Integration: Support new client onboarding, liaising with internal teams (product, compliance, tech, marketing) to ensure smooth launches.
- Performance Monitoring: Track client KPIs and campaign performance, proactively addressing underperformance and identifying ways to optimise.
- Market Intelligence: Stay current on global gambling regulations, competitive trends, and player behavior to support in remaining compliant and competitive.
- Reporting: Deliver regular performance and strategic review presentations to clients and internal stakeholders.
- Collaboration: Work cross-functionally with internal teams to ensure clients receive excellent support and service.
ABOUT YOU
- 2+ years of experience in a client-facing role, preferably within online gambling, digital media, or fintech.
- Proven success in managing commercial accounts, increasing revenues, and building long-term client relationships.
- Strong communication and interpersonal skills.
- Comfortable using CRM tools (e.g., Salesforce, Monday) and data platforms (e.g. Tableau, Excel).
- Strong analytical skills or keen interest and willingness to learn
- Excellent Interpersonal relationship skills
- Excellent presentation skills
- Being exceptionally customer-focused
- Excellent verbal and written communication skills
- Experience working within the iGaming industry and/ or knowledge of the online gambling landscape, including key operators, platforms, and regulatory frameworks is preferred.
What you’ll receive
- Competitive base salary with performance-based commission
- Entry into company pension scheme
- 30 days holiday plus public holidays
- Healthcare
- Regular social events
- Remote-first culture with flexible working hours
- Opportunities for international travel and industry networking
- Work with a dynamic, collaborative team in a growing tech business
To apply click here.
